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policies2REFUND/CANCELLATION POLICY:
A valid credit card or debit card is required to guarantee and pay for your Backyard Laser Tag party™ reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. There will be a $100 cancellation fee for all parties or events canceled after payment is received and within 30 days of scheduled event. NO REFUND in the event of 2 hour party reservation being canceled within 14 days of your event. NO REFUND in the event of 3+ hour Event reservation being canceled within 30 days of your event. Backyard Laser Tag™ will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

PRIVACY POLICY:
Backyard Laser Tag™ is committed to protecting your privacy. We use the information we collect on the site to make bookings with us as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL/FUEL SURCHARGE:
A Travel/Fuel surcharge is applied for locations in excess of 30 miles from our home zip code.  See our Service Area page for more information.

BAD WEATHER:
Our Laser Tag trailer was designed for all types of weather conditions, but Laser Tag play can be affected by severe or very wet weather (unless indoor play at a larger venue is planned.) The trailer is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (heavy rain, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated heavy rain, snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:
Backyard Laser Tag™ does require a parent or responsible adult to be on scene during the party.

WAIVER:
All participants must have a signed “hold harmless” waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. Waiver can be downloaded from the “downloads” link on the menu bar.

ALCOHOL/DRUGS:
Due to the nature of Laser Tag game play, involving running around obstacles and other players, we reserve the right to limit game play to those not under the influence of alcohol. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Backyard Laser Tag™ trailer. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:
Backyard Laser Tag™ or any of it’s employees will not be responsible for any damage to property resulting from a request by the client to position the Laser Tag trailer in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Backyard Laser Tag™ reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Backyard Laser Tag™ or their employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

FOOD/DRINK:
Backyard Laser Tag™ does not allow any food or drinks into the Laser Tag Trailer. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:
While your party is in effect the Game Coach will be taking pictures of the party, both inside the trailer and during game play. You will then be able to view these pictures on our Facebook Fan Page and copy them to your files. If you do not want our Game Coach taking these pictures or posting them on the Fan Page please notify us via Email prior to the party. This is a service we provide to our guests so they can be sure to capture their party as it happens.

INVITATIONS/PIZZA COUPON:
We will mail all of your invitations to the address you provided as the billing address of your credit card. If you prefer to make other arrangements please contact us at 910.977.2228. Invitations will be mailed upon receipt of payment. Your package may include a pizza coupon from Papa John’s. Once you have confirmed, we will forward you the coupon for the discount pizzas along with your invitations. You will receive a list of the 32 participating Papa John’s. Please call ahead for to arrange pick up.

TIPS:
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

Our Laser Tag TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination will need a minimum of 35 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

By Submitting Payment you agree to these terms.

Servicing Moore, Lee, Scotland & Montgomery County, NC